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Cause Marketing and Super Bowl Ads February 6, 2008

Posted by Susan Hyatt in Commentary, Food for Thought.
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Joe Water provided a link on his blog, Selfish Giving, to a Jeff Trexler post on www.uncivilsociety.org, titled, “Charitable causes trivialized” at the Super Bowl”.  In Trexler’s post, he talks about Advertising Age critic Bob Garfield’s video critiquing the Super Bowl ads and “cause marketing gone wrong”.  Trexler says, “Garfield’s take on the Dell Red ad is well worth noting: it turns AIDS into a “chick magnet.” And be sure to watch long enough (around 4:30) for an essential critique of McDonald’s senseless conflation of its “I’m Lovin’ It” slogan with cancer. Garfield’s core point: our “ROI culture” seems to have erased an earlier generation’s understanding of the rhetoric of corporate charity and branding.”

I downloaded the podcast and watched the video myself.  Take a look, if you have not already seen it.  The text below the video states, “”Is it right to turn cause marketing for AIDS or cancer cures into such a hard sell for the Dell or McDonald’s products?”  Good food for thought.  

I believe businesses need to let consumers know how they are supporting important causes.  According to a 2006 poll on Millenials by Cone Inc., a marketing agency in Boston, 89 percent of Americans between 13 and 25 would switch from one brand to another associated with a “good cause,” if products and prices were comparable. Their 2006 Holiday Shopping Survey found “More than six-out-of-ten shoppers said that they are likely to consider a company’s reputation for supporting causes when purchasing gifts this holiday season.”

One way to harness the power of business to support causes is through cause marketing (though there are also many other options for support of nonprofits for companies to choose from.) Cause marketing is defined as “a commercial activity resulting from a partnership between a company and a nonprofit organization to market an image, product or service for mutual benefit”, according to Business for Social Responsibility’s publication from the late 1990s on Cause Related Marketing.  In a typical cause marketing relationship, a company donates “a portion of each purchase made by customers during a specific period of time to an organization representing a cause or issue.”  Some cause marketing campaigns do not “channel money to nonprofits; some engage principally in educational or awareness-building activities.”

So you can choose not to like cause marketing as an approach but you need to realize that such efforts usually have been found to be very mutually beneficial for the business and the nonprofit.  When a nonprofit signs on with a business for a cause marketing campaign, they know full well their name and reputation will be used to increase sales for the business as a way also to generate dollars for themselves.  It’s win/win.

I don’t think either the Dell or McDonalds commercials trivialize the causes these campaigns were designed to support.  And remember these were ads during super prime time not public service announcements run at 2:00 am.  Dell does not try to directly tug at your heart strings to make a donation to AIDS, they are selling computers, raising awareness of (RED) and in the end people in Africa do benefit.  McDonalds is going directly for the heart strings connection through its ad.  Fine way to go and…why shouldn’t viewers know what the company is doing to support cancer victims, such as the one featured in the ad?  Most folks think they only support sick kids.

Seems like lot of hullabaloo going on to me…maybe some tweaks to the “earlier generation’s understanding of the rhetoric of corporate charity and branding” would make it more effective in 2008 as a way to generate resources to take on the world’s problems.

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